Incidents reported on status page for Hellorider https://hellorider.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/482bb6d95577f257e8e0f90f4ed2a0f8.png https://hellorider.betteruptime.com/ en https://hellorider.betteruptime.com/ Mon, 22 Dec 2025 05:29:27 +0000 https://hellorider.betteruptime.com/#adb25406a70d66dcf371818b405b047160132d79bf7844efb4df5cb5a8f17b24 Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 22 Dec 2025 04:20:27 +0000 https://hellorider.betteruptime.com/#adb25406a70d66dcf371818b405b047160132d79bf7844efb4df5cb5a8f17b24 Lease API Queue went down https://hellorider.betteruptime.com/ Sun, 21 Dec 2025 05:26:30 +0000 https://hellorider.betteruptime.com/#c030b92a6e1f329ae74f218b4117adde1b6281aa9eb5cff8831a8efa6a59945f Lease API Queue recovered https://hellorider.betteruptime.com/ Sun, 21 Dec 2025 04:20:29 +0000 https://hellorider.betteruptime.com/#c030b92a6e1f329ae74f218b4117adde1b6281aa9eb5cff8831a8efa6a59945f Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 20 Dec 2025 05:20:30 +0000 https://hellorider.betteruptime.com/#413c1d3509f6cf590cde78074b99681cba21c5b1015bee6b8ba3a6c3f9e7656f Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 20 Dec 2025 04:20:21 +0000 https://hellorider.betteruptime.com/#413c1d3509f6cf590cde78074b99681cba21c5b1015bee6b8ba3a6c3f9e7656f Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 19 Dec 2025 19:23:34 +0000 https://hellorider.betteruptime.com/#b3e131f0053c2db154e72083ea0d6d5d1fb52c07e0e3a88c4af04184c10d818c Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 19 Dec 2025 13:53:29 +0000 https://hellorider.betteruptime.com/#b3e131f0053c2db154e72083ea0d6d5d1fb52c07e0e3a88c4af04184c10d818c Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 19 Dec 2025 08:59:29 +0000 https://hellorider.betteruptime.com/#2f1c3452cab12a7d9d4af52b4a748bf5dc39afe8ec9863596513e3a4770e6fe8 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 17 Dec 2025 14:41:24 +0000 https://hellorider.betteruptime.com/#2f1c3452cab12a7d9d4af52b4a748bf5dc39afe8ec9863596513e3a4770e6fe8 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 17 Dec 2025 05:26:31 +0000 https://hellorider.betteruptime.com/#bd9a42d652f4bdaec3db7e31774e9d4b7d4514639c2922980ff3ace368bbea22 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 17 Dec 2025 04:20:51 +0000 https://hellorider.betteruptime.com/#bd9a42d652f4bdaec3db7e31774e9d4b7d4514639c2922980ff3ace368bbea22 Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 16 Dec 2025 05:26:28 +0000 https://hellorider.betteruptime.com/#3278128bd9c4f0a7a69f946da436b5d08a97ef0a1f9ebac81e7144b754149b37 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 16 Dec 2025 04:20:27 +0000 https://hellorider.betteruptime.com/#3278128bd9c4f0a7a69f946da436b5d08a97ef0a1f9ebac81e7144b754149b37 Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 15 Dec 2025 05:26:37 +0000 https://hellorider.betteruptime.com/#815def1f2a5bb4622b0e8485b7347dc9743b0d3dfcf1bfe3d57b440128877676 Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 15 Dec 2025 04:20:23 +0000 https://hellorider.betteruptime.com/#815def1f2a5bb4622b0e8485b7347dc9743b0d3dfcf1bfe3d57b440128877676 Lease API Queue went down https://hellorider.betteruptime.com/ Sun, 14 Dec 2025 05:26:32 +0000 https://hellorider.betteruptime.com/#393a1058a6739f1db11e6dd75091014bee1341bf5f3ee29767fedbeb68dfc4a0 Lease API Queue recovered https://hellorider.betteruptime.com/ Sun, 14 Dec 2025 04:20:26 +0000 https://hellorider.betteruptime.com/#393a1058a6739f1db11e6dd75091014bee1341bf5f3ee29767fedbeb68dfc4a0 Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 13 Dec 2025 05:26:32 +0000 https://hellorider.betteruptime.com/#12a5610f40b99e65b328071304dba6b39e03141596e14149c57c0ae5587537da Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 13 Dec 2025 04:20:25 +0000 https://hellorider.betteruptime.com/#12a5610f40b99e65b328071304dba6b39e03141596e14149c57c0ae5587537da Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 12 Dec 2025 05:20:25 +0000 https://hellorider.betteruptime.com/#aacd39403c2bf2eec3f8bc5c95679307b0e6b3d556fabfc76b9f8bafcf30962d Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 12 Dec 2025 04:20:29 +0000 https://hellorider.betteruptime.com/#aacd39403c2bf2eec3f8bc5c95679307b0e6b3d556fabfc76b9f8bafcf30962d Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 11 Dec 2025 11:11:33 +0000 https://hellorider.betteruptime.com/#c8b1511c97b790c305f4239cd572d1a02cfd60d6b993633fb0a440b9e41afaba Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 09 Dec 2025 15:09:45 +0000 https://hellorider.betteruptime.com/#c8b1511c97b790c305f4239cd572d1a02cfd60d6b993633fb0a440b9e41afaba Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 09 Dec 2025 04:53:32 +0000 https://hellorider.betteruptime.com/#0c9bb1a93b078978299a7d2ac20f3002dc08493958c1ddfc86c351af41660041 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 09 Dec 2025 04:20:36 +0000 https://hellorider.betteruptime.com/#0c9bb1a93b078978299a7d2ac20f3002dc08493958c1ddfc86c351af41660041 Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 08 Dec 2025 16:17:12 +0000 https://hellorider.betteruptime.com/#421826f7ebb8cc5ad04db57ccbc232e92a98ccdd739502add6d6dbc2f47a9680 Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 08 Dec 2025 15:32:59 +0000 https://hellorider.betteruptime.com/#421826f7ebb8cc5ad04db57ccbc232e92a98ccdd739502add6d6dbc2f47a9680 Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 08 Dec 2025 13:34:53 +0000 https://hellorider.betteruptime.com/#930c7852a5d9abe563c34e4de05787535565266d587bd840dcea145876fd60d3 Checkout API Queue recovered https://hellorider.betteruptime.com/ Mon, 08 Dec 2025 12:49:52 +0000 https://hellorider.betteruptime.com/#930c7852a5d9abe563c34e4de05787535565266d587bd840dcea145876fd60d3 Checkout API Queue went down https://hellorider.betteruptime.com/ Mon, 08 Dec 2025 05:25:05 +0000 https://hellorider.betteruptime.com/#26fcaf0affc79d4d9eb07e4e95ff2f8b4ae7e2d40cbd590714d3f114bd256c2f Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 08 Dec 2025 04:22:05 +0000 https://hellorider.betteruptime.com/#26fcaf0affc79d4d9eb07e4e95ff2f8b4ae7e2d40cbd590714d3f114bd256c2f Lease API Queue went down https://hellorider.betteruptime.com/ Sun, 07 Dec 2025 05:21:02 +0000 https://hellorider.betteruptime.com/#d7cac1967962d43e1e1ba1e615dc8ea6fda7db83de3a26789d2ed5de188cbe75 Lease API Queue recovered https://hellorider.betteruptime.com/ Sun, 07 Dec 2025 04:20:59 +0000 https://hellorider.betteruptime.com/#d7cac1967962d43e1e1ba1e615dc8ea6fda7db83de3a26789d2ed5de188cbe75 Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 06 Dec 2025 05:20:51 +0000 https://hellorider.betteruptime.com/#f11378d7216d968be06b7a43c0f3309c6b38e41b68e17d6b526032ca5772d5e8 Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 06 Dec 2025 04:20:51 +0000 https://hellorider.betteruptime.com/#f11378d7216d968be06b7a43c0f3309c6b38e41b68e17d6b526032ca5772d5e8 Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 05 Dec 2025 05:17:20 +0000 https://hellorider.betteruptime.com/#fc76ea8f2eaa53c6e58819cf7fb05070f0fa49dcd3591585a99c36929a381c9f Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 05 Dec 2025 04:20:15 +0000 https://hellorider.betteruptime.com/#fc76ea8f2eaa53c6e58819cf7fb05070f0fa49dcd3591585a99c36929a381c9f Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 04 Dec 2025 05:19:34 +0000 https://hellorider.betteruptime.com/#50851ac31f4bd916e5fec0ac59321a63b5efddd43ad7ddc715c1fc94d5ff9b27 Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 04 Dec 2025 04:19:36 +0000 https://hellorider.betteruptime.com/#50851ac31f4bd916e5fec0ac59321a63b5efddd43ad7ddc715c1fc94d5ff9b27 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 03 Dec 2025 15:13:35 +0000 https://hellorider.betteruptime.com/#903a8f9643e849d0ba0b6c03382ba9021dede918e941544b9a39c2c45b37f746 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 03 Dec 2025 15:04:35 +0000 https://hellorider.betteruptime.com/#903a8f9643e849d0ba0b6c03382ba9021dede918e941544b9a39c2c45b37f746 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 03 Dec 2025 05:18:39 +0000 https://hellorider.betteruptime.com/#7220a87f4b0e46142de234b2bf14718d95c85261f2b5d45b227cc3d00b560edd Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 03 Dec 2025 04:21:37 +0000 https://hellorider.betteruptime.com/#7220a87f4b0e46142de234b2bf14718d95c85261f2b5d45b227cc3d00b560edd Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 02 Dec 2025 11:50:46 +0000 https://hellorider.betteruptime.com/#ac5be9c75f0d0d382c2354dabad074611eee5fb70c01deeef7435258cac058cd Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 01 Dec 2025 23:19:54 +0000 https://hellorider.betteruptime.com/#ac5be9c75f0d0d382c2354dabad074611eee5fb70c01deeef7435258cac058cd Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 01 Dec 2025 05:12:24 +0000 https://hellorider.betteruptime.com/#75b31c9475b878d1db6a23f016ca8cef463c42530c1a509c569ce1fce171cd3e Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 01 Dec 2025 04:21:25 +0000 https://hellorider.betteruptime.com/#75b31c9475b878d1db6a23f016ca8cef463c42530c1a509c569ce1fce171cd3e Lease API Queue went down https://hellorider.betteruptime.com/ Sun, 30 Nov 2025 05:15:03 +0000 https://hellorider.betteruptime.com/#5b479068c8d14cd97bece5a6872c6e02639a0f9a7aacb95b259c2dc2c845da9e Lease API Queue recovered https://hellorider.betteruptime.com/ Sun, 30 Nov 2025 04:21:04 +0000 https://hellorider.betteruptime.com/#5b479068c8d14cd97bece5a6872c6e02639a0f9a7aacb95b259c2dc2c845da9e Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 29 Nov 2025 05:14:57 +0000 https://hellorider.betteruptime.com/#54d96214ecdbfa9b62b56f80712d701ef1d217222a70e58acd09b64c7bb848d3 Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 29 Nov 2025 04:20:57 +0000 https://hellorider.betteruptime.com/#54d96214ecdbfa9b62b56f80712d701ef1d217222a70e58acd09b64c7bb848d3 Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 28 Nov 2025 05:16:27 +0000 https://hellorider.betteruptime.com/#6be493356d5f1f5cc6192fcc365679d216e94490b2183647cbd92fdaa61af80d Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 28 Nov 2025 04:19:25 +0000 https://hellorider.betteruptime.com/#6be493356d5f1f5cc6192fcc365679d216e94490b2183647cbd92fdaa61af80d Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 27 Nov 2025 09:17:48 +0000 https://hellorider.betteruptime.com/#6325f8f6a32878994dc7d619a6c3b8b199bb46c0599e269fa4ebced710809b9b Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 27 Nov 2025 08:59:53 +0000 https://hellorider.betteruptime.com/#6325f8f6a32878994dc7d619a6c3b8b199bb46c0599e269fa4ebced710809b9b Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 27 Nov 2025 05:20:38 +0000 https://hellorider.betteruptime.com/#aa49421509f62881bd081e4391acbcb54f2c566ab23c6a021cb3abc496025cbb Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 27 Nov 2025 04:20:37 +0000 https://hellorider.betteruptime.com/#aa49421509f62881bd081e4391acbcb54f2c566ab23c6a021cb3abc496025cbb Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 26 Nov 2025 05:19:40 +0000 https://hellorider.betteruptime.com/#1070028def9966c55e83df381b9abedc1835629b16a077bb03049753e2874212 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 26 Nov 2025 04:19:37 +0000 https://hellorider.betteruptime.com/#1070028def9966c55e83df381b9abedc1835629b16a077bb03049753e2874212 Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 25 Nov 2025 11:48:59 +0000 https://hellorider.betteruptime.com/#bd4c7936df8cca08a22921feb47f3f6aaad3128c568cba2ad65b62147358153d Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 25 Nov 2025 11:24:57 +0000 https://hellorider.betteruptime.com/#bd4c7936df8cca08a22921feb47f3f6aaad3128c568cba2ad65b62147358153d Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 25 Nov 2025 09:42:57 +0000 https://hellorider.betteruptime.com/#deec2217cc6681650ffcd6792ac00c511ac92cc3bdbaf6c9cd7b776814d53240 Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 24 Nov 2025 16:09:38 +0000 https://hellorider.betteruptime.com/#deec2217cc6681650ffcd6792ac00c511ac92cc3bdbaf6c9cd7b776814d53240 Lease API Queue went down https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 15:08:00 -0000 https://hellorider.betteruptime.com/incident/773138#fb8738740c9a205d473abebad2133c06424c59563c90e1aef43c3cd27d954e9d At around 15:57 our new database instance was finished and activated, which immediately seems to have resolved all issues. We are actively monitoring the situation. Later this week we will write a final update in the application so all users can read how this happened and what we will do to prevent this in the future. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/incident/773138 Mon, 24 Nov 2025 09:58:00 -0000 https://hellorider.betteruptime.com/incident/773138#672a5f3e266eb11e4f280c3f65d0b1e189aacbde7c62de2e73a2402e1905f946 We are currently experiencing an issue with our database servers. We have identified a process that is rapidly consuming storage space which causes the database to become unresponsive. We are currently optimizing storage and redeploying a new database server instance. Unfortunately this is a timely process and we expect it to take to at least 16:00 CEST. We will update you on this page. This issue also happened briefly on Saturday November 22nd. While we thought we treated the root cause it now turns out we didn't. https://hellorider.betteruptime.com/ Mon, 24 Nov 2025 05:17:50 +0000 https://hellorider.betteruptime.com/#dd498a8f743ec65bfc78ec5aded10d7418f53c27790604e498ccf4b6dc758fdd Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 24 Nov 2025 04:20:48 +0000 https://hellorider.betteruptime.com/#dd498a8f743ec65bfc78ec5aded10d7418f53c27790604e498ccf4b6dc758fdd Lease API Queue went down https://hellorider.betteruptime.com/ Sun, 23 Nov 2025 05:17:40 +0000 https://hellorider.betteruptime.com/#2b2d015a681f623345485016e62f014a5e9f67deb5081316bfdd9c99e9dc894e Lease API Queue recovered https://hellorider.betteruptime.com/ Sun, 23 Nov 2025 04:20:40 +0000 https://hellorider.betteruptime.com/#2b2d015a681f623345485016e62f014a5e9f67deb5081316bfdd9c99e9dc894e Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 22 Nov 2025 14:47:38 +0000 https://hellorider.betteruptime.com/#ec34445aefede679ecf56a7a811b39e0bca109881f7ab962b00a163e7190bece Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 22 Nov 2025 14:08:37 +0000 https://hellorider.betteruptime.com/#ec34445aefede679ecf56a7a811b39e0bca109881f7ab962b00a163e7190bece Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 22 Nov 2025 12:44:37 +0000 https://hellorider.betteruptime.com/#ccbe94ca0e90aa8c03d8d26d71aec66df6292cc921bbffd45c61b19f4c70cbd5 Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 22 Nov 2025 12:20:36 +0000 https://hellorider.betteruptime.com/#ccbe94ca0e90aa8c03d8d26d71aec66df6292cc921bbffd45c61b19f4c70cbd5 Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 22 Nov 2025 05:14:26 +0000 https://hellorider.betteruptime.com/#5bd1b95b2f6d8885a3faab3aef414d3790bcdd5935a0950bf6d3bc27cd3f7d76 Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 22 Nov 2025 04:20:26 +0000 https://hellorider.betteruptime.com/#5bd1b95b2f6d8885a3faab3aef414d3790bcdd5935a0950bf6d3bc27cd3f7d76 Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 21 Nov 2025 04:47:53 +0000 https://hellorider.betteruptime.com/#9b0bfcb54b5f839dc450973a1f5dfd12a5624f6fbd41fb870665e383a99d230d Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 21 Nov 2025 04:20:51 +0000 https://hellorider.betteruptime.com/#9b0bfcb54b5f839dc450973a1f5dfd12a5624f6fbd41fb870665e383a99d230d Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 20 Nov 2025 08:33:11 +0000 https://hellorider.betteruptime.com/#38584d9f1e694400b6bd61b2861758b14bfd836edfa6b8200be2d352b1974f42 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 19 Nov 2025 16:06:00 +0000 https://hellorider.betteruptime.com/#38584d9f1e694400b6bd61b2861758b14bfd836edfa6b8200be2d352b1974f42 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 19 Nov 2025 13:47:37 +0000 https://hellorider.betteruptime.com/#3b47060a19cf22a4e0eddd865a8d9670444189a5e662b9e9997aad8594d90342 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 19 Nov 2025 13:44:36 +0000 https://hellorider.betteruptime.com/#3b47060a19cf22a4e0eddd865a8d9670444189a5e662b9e9997aad8594d90342 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 19 Nov 2025 12:26:35 +0000 https://hellorider.betteruptime.com/#6cf1f642d894a2464060329b37eed6b03ecd38028de194a5f42059bcdb036bff Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 19 Nov 2025 12:23:35 +0000 https://hellorider.betteruptime.com/#6cf1f642d894a2464060329b37eed6b03ecd38028de194a5f42059bcdb036bff Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 19 Nov 2025 10:53:34 +0000 https://hellorider.betteruptime.com/#a5fb6033e157d4453f90fbb6136d13e32ec835dbf210316e4d4373c72c3825f0 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:12:38 +0000 https://hellorider.betteruptime.com/#a10803157c85129886d49611a6d61e231b3bafbb0c24236219e117c63d5fe8bd Checkout API recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:12:29 +0000 https://hellorider.betteruptime.com/#c4ebb2129226bc34b3f449c59cb595a431abcbbededcdaea58e25cc8fd3f3f8e Catalog API recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:11:59 +0000 https://hellorider.betteruptime.com/#0ea3621cc5c69889d4bdd50bffe3a3f2ab9d0773b01a8507b25993bf4e893d63 Lease API recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:10:54 +0000 https://hellorider.betteruptime.com/#1866b8540fbd9599459f0c811cdebfc19b109cf1e292376f8fd2d7a4ca3e7161 Checkout API Queue recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:10:39 +0000 https://hellorider.betteruptime.com/#afd1a45bdaf16bd6d2e10a85ac2d216b93d850bc193f76afcc7096368f5dd7f4 Services API recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:10:29 +0000 https://hellorider.betteruptime.com/#a3e01b9df068f0251b6afb39b7fa383a056fa6f2872649016919da1861dafd04 Survey API recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:10:18 +0000 https://hellorider.betteruptime.com/#6ba959a9f7323e12bcd4d2e6c2084902a597cd8b542aa9fc98def6486caaae28 Authentication API recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:07:49 +0000 https://hellorider.betteruptime.com/#a3e01b9df068f0251b6afb39b7fa383a056fa6f2872649016919da1861dafd04 Survey API went down https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:07:46 +0000 https://hellorider.betteruptime.com/#f9b8bcc3f712ad042127d00ec17ddfbc6188f4f38d1b6b4db0d0a4bd0f12668f Catalog API Queue recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:06:59 +0000 https://hellorider.betteruptime.com/#a10803157c85129886d49611a6d61e231b3bafbb0c24236219e117c63d5fe8bd Checkout API went down https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:06:49 +0000 https://hellorider.betteruptime.com/#c4ebb2129226bc34b3f449c59cb595a431abcbbededcdaea58e25cc8fd3f3f8e Catalog API went down https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:06:20 +0000 https://hellorider.betteruptime.com/#0ea3621cc5c69889d4bdd50bffe3a3f2ab9d0773b01a8507b25993bf4e893d63 Lease API went down https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:04:59 +0000 https://hellorider.betteruptime.com/#afd1a45bdaf16bd6d2e10a85ac2d216b93d850bc193f76afcc7096368f5dd7f4 Services API went down https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 21:04:39 +0000 https://hellorider.betteruptime.com/#6ba959a9f7323e12bcd4d2e6c2084902a597cd8b542aa9fc98def6486caaae28 Authentication API went down https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 20:59:57 +0000 https://hellorider.betteruptime.com/#1866b8540fbd9599459f0c811cdebfc19b109cf1e292376f8fd2d7a4ca3e7161 Checkout API Queue went down https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 20:59:47 +0000 https://hellorider.betteruptime.com/#f9b8bcc3f712ad042127d00ec17ddfbc6188f4f38d1b6b4db0d0a4bd0f12668f Catalog API Queue went down https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 15:48:40 +0000 https://hellorider.betteruptime.com/#a5fb6033e157d4453f90fbb6136d13e32ec835dbf210316e4d4373c72c3825f0 Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 05:26:51 +0000 https://hellorider.betteruptime.com/#5989f590c60270b9cc057b312865ae5d1df3a1396bc8f5615312641e7dd3e1e8 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 18 Nov 2025 04:20:51 +0000 https://hellorider.betteruptime.com/#5989f590c60270b9cc057b312865ae5d1df3a1396bc8f5615312641e7dd3e1e8 Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 17 Nov 2025 09:23:32 +0000 https://hellorider.betteruptime.com/#88789a356dd34e8e2898f663864a8e330419b545f6ba30aed5b975e07992574d Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 17 Nov 2025 09:17:34 +0000 https://hellorider.betteruptime.com/#88789a356dd34e8e2898f663864a8e330419b545f6ba30aed5b975e07992574d Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 17 Nov 2025 05:25:48 +0000 https://hellorider.betteruptime.com/#540cd8567e31bb41227baaf5d4cd1c9386388c8bf6e405b53b158173d10e19b1 Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 17 Nov 2025 04:22:46 +0000 https://hellorider.betteruptime.com/#540cd8567e31bb41227baaf5d4cd1c9386388c8bf6e405b53b158173d10e19b1 Lease API Queue went down https://hellorider.betteruptime.com/ Sun, 16 Nov 2025 05:25:36 +0000 https://hellorider.betteruptime.com/#ebc3f5c4a4abf9ad304104b6d2747afcb5c0281c65349558e01dcc4e9a2d5c64 Lease API Queue recovered https://hellorider.betteruptime.com/ Sun, 16 Nov 2025 04:19:32 +0000 https://hellorider.betteruptime.com/#ebc3f5c4a4abf9ad304104b6d2747afcb5c0281c65349558e01dcc4e9a2d5c64 Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 15 Nov 2025 05:33:33 +0000 https://hellorider.betteruptime.com/#53bf46d2da63993d77fada9ca1077b0b56be64d878abda2e68ead4a09ab67309 Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 15 Nov 2025 04:21:34 +0000 https://hellorider.betteruptime.com/#53bf46d2da63993d77fada9ca1077b0b56be64d878abda2e68ead4a09ab67309 Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 14 Nov 2025 05:34:35 +0000 https://hellorider.betteruptime.com/#bf5468cc8b3c3d0e340cd7882c8f61108a06d3b9cfd9bd3bca7ff2ede18da35e Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 14 Nov 2025 04:19:33 +0000 https://hellorider.betteruptime.com/#bf5468cc8b3c3d0e340cd7882c8f61108a06d3b9cfd9bd3bca7ff2ede18da35e Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 16:12:43 +0000 https://hellorider.betteruptime.com/#c3b65db205e3433ad5c0faacd3a19984622484b9f97788e98bee852d1436fe18 Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 15:57:42 +0000 https://hellorider.betteruptime.com/#c3b65db205e3433ad5c0faacd3a19984622484b9f97788e98bee852d1436fe18 Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 15:15:45 +0000 https://hellorider.betteruptime.com/#39ae683a4a543772932e26ed3e92cda44105d8a9b2b7593b0490be902c544df9 Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 15:09:42 +0000 https://hellorider.betteruptime.com/#39ae683a4a543772932e26ed3e92cda44105d8a9b2b7593b0490be902c544df9 Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 12:27:38 +0000 https://hellorider.betteruptime.com/#27d357a8e567289ea8fb82dd1e9999067b5a79483f1b73149252be11fd6bcde5 Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 12:12:41 +0000 https://hellorider.betteruptime.com/#27d357a8e567289ea8fb82dd1e9999067b5a79483f1b73149252be11fd6bcde5 Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 08:54:13 +0000 https://hellorider.betteruptime.com/#2a0414f5b3df3dc4e4994bf51441c274c59c1aabf76a78f71f11d3ca58d6986a Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 08:20:50 +0000 https://hellorider.betteruptime.com/#2a0414f5b3df3dc4e4994bf51441c274c59c1aabf76a78f71f11d3ca58d6986a Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 05:23:40 +0000 https://hellorider.betteruptime.com/#49e9ef264bab581ba27be1bdf1da483494d46c24d627ac186e4c1917e41b4041 Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 13 Nov 2025 04:20:38 +0000 https://hellorider.betteruptime.com/#49e9ef264bab581ba27be1bdf1da483494d46c24d627ac186e4c1917e41b4041 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 12 Nov 2025 17:29:29 +0000 https://hellorider.betteruptime.com/#9a346e196766804f293d1e0a5941db50256574559491ffd64ff56a7cbfb9c545 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 12 Nov 2025 16:08:27 +0000 https://hellorider.betteruptime.com/#9a346e196766804f293d1e0a5941db50256574559491ffd64ff56a7cbfb9c545 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 12 Nov 2025 15:32:29 +0000 https://hellorider.betteruptime.com/#0a2cf18b06ed9eb8ec9f0d7d6ebdbafc007705198c4f2ece331e6bb78f38881c Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 04 Nov 2025 20:11:24 +0000 https://hellorider.betteruptime.com/#0a2cf18b06ed9eb8ec9f0d7d6ebdbafc007705198c4f2ece331e6bb78f38881c Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 04 Nov 2025 13:19:01 +0000 https://hellorider.betteruptime.com/#24bc700d2295783120f379993714a220f7b0b06bac3b0a937e0f785fe2827230 Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 01 Nov 2025 11:05:14 +0000 https://hellorider.betteruptime.com/#24bc700d2295783120f379993714a220f7b0b06bac3b0a937e0f785fe2827230 Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 01 Nov 2025 05:28:51 +0000 https://hellorider.betteruptime.com/#483c1e01dfce1cf67d342cdea41bab8fb619e8961ab9e418875628a3829b121d Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 01 Nov 2025 04:19:53 +0000 https://hellorider.betteruptime.com/#483c1e01dfce1cf67d342cdea41bab8fb619e8961ab9e418875628a3829b121d Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 31 Oct 2025 05:29:07 +0000 https://hellorider.betteruptime.com/#e1485a1a4fdf0771b2d27d3640fb8f2dc9ce8d098852dbea687d8bb0e857b67f Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 31 Oct 2025 04:20:06 +0000 https://hellorider.betteruptime.com/#e1485a1a4fdf0771b2d27d3640fb8f2dc9ce8d098852dbea687d8bb0e857b67f Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 30 Oct 2025 05:34:36 +0000 https://hellorider.betteruptime.com/#40148e298f62d598f6e91786f0a97919f99a852aefb9f735a6aab50a1fa904f2 Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 30 Oct 2025 04:19:29 +0000 https://hellorider.betteruptime.com/#40148e298f62d598f6e91786f0a97919f99a852aefb9f735a6aab50a1fa904f2 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 29 Oct 2025 07:30:36 +0000 https://hellorider.betteruptime.com/#8fab83ca74c22a76df654e0ca6e3c6d50e8da5e017f363eb60fa5a247c3af3fc Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 28 Oct 2025 08:15:15 +0000 https://hellorider.betteruptime.com/#8fab83ca74c22a76df654e0ca6e3c6d50e8da5e017f363eb60fa5a247c3af3fc Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 28 Oct 2025 05:33:03 +0000 https://hellorider.betteruptime.com/#a88ce3e9c05b18bde008651bc730193a8bea6be5608c90508282964fb96d6825 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 28 Oct 2025 04:21:03 +0000 https://hellorider.betteruptime.com/#a88ce3e9c05b18bde008651bc730193a8bea6be5608c90508282964fb96d6825 Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 27 Oct 2025 15:36:04 +0000 https://hellorider.betteruptime.com/#df11582cce60158faebb5c2a0a17212152dbd4d91b2034f38b705b6eea257df9 Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 27 Oct 2025 11:24:03 +0000 https://hellorider.betteruptime.com/#df11582cce60158faebb5c2a0a17212152dbd4d91b2034f38b705b6eea257df9 Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 27 Oct 2025 05:38:51 +0000 https://hellorider.betteruptime.com/#ca48768cb7bef7897a0aff9e2f152b4afb2db630f0f661dbaaefb011ffa3ceab Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 27 Oct 2025 04:20:51 +0000 https://hellorider.betteruptime.com/#ca48768cb7bef7897a0aff9e2f152b4afb2db630f0f661dbaaefb011ffa3ceab Lease API Queue went down https://hellorider.betteruptime.com/ Sun, 26 Oct 2025 05:32:55 +0000 https://hellorider.betteruptime.com/#a82ff9d372bf0a1d6ff31c96ccf99497492e3228a3e9eadd20262737f23e138b Lease API Queue recovered https://hellorider.betteruptime.com/ Sun, 26 Oct 2025 04:20:58 +0000 https://hellorider.betteruptime.com/#a82ff9d372bf0a1d6ff31c96ccf99497492e3228a3e9eadd20262737f23e138b Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 25 Oct 2025 04:36:47 +0000 https://hellorider.betteruptime.com/#ce8d29da40b055e15e0472d306ce4f1bed9317e8ccd50615b0d9391973bcf8d9 Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 25 Oct 2025 03:20:42 +0000 https://hellorider.betteruptime.com/#ce8d29da40b055e15e0472d306ce4f1bed9317e8ccd50615b0d9391973bcf8d9 Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 24 Oct 2025 17:02:54 +0000 https://hellorider.betteruptime.com/#67cd76c14b4116df949b4a75318c74aa08f3591dd23ddf319b27471075cb1077 Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 24 Oct 2025 14:20:53 +0000 https://hellorider.betteruptime.com/#67cd76c14b4116df949b4a75318c74aa08f3591dd23ddf319b27471075cb1077 Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 24 Oct 2025 04:23:34 +0000 https://hellorider.betteruptime.com/#af777536e3256c13ef85c20973658cce2a30bf1e3017b82396cc57db40e36ba3 Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 24 Oct 2025 03:20:24 +0000 https://hellorider.betteruptime.com/#af777536e3256c13ef85c20973658cce2a30bf1e3017b82396cc57db40e36ba3 Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 23 Oct 2025 16:56:19 +0000 https://hellorider.betteruptime.com/#7bfe0c46a3c4cb6176bbb568bb9072ae91c7e884e5fed82cc60ee399419d97cb Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 23 Oct 2025 09:47:08 +0000 https://hellorider.betteruptime.com/#7bfe0c46a3c4cb6176bbb568bb9072ae91c7e884e5fed82cc60ee399419d97cb Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 23 Oct 2025 04:28:34 +0000 https://hellorider.betteruptime.com/#da876f335d6ae7e591a6672d3b2099028c9a81deb33ec916dae4f52f4d8a3152 Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 23 Oct 2025 03:19:28 +0000 https://hellorider.betteruptime.com/#da876f335d6ae7e591a6672d3b2099028c9a81deb33ec916dae4f52f4d8a3152 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 22 Oct 2025 09:24:28 +0000 https://hellorider.betteruptime.com/#89c44ee3c5ca14d9aba63b849a64878e70d89969c8d43f982c52e2cc77cca784 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 21 Oct 2025 22:11:49 +0000 https://hellorider.betteruptime.com/#89c44ee3c5ca14d9aba63b849a64878e70d89969c8d43f982c52e2cc77cca784 Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 21 Oct 2025 04:33:47 +0000 https://hellorider.betteruptime.com/#c9960e227206bc9ab6081b7653270f5633edcd35bfc9b9e2283947ebd9a410b1 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 21 Oct 2025 03:21:44 +0000 https://hellorider.betteruptime.com/#c9960e227206bc9ab6081b7653270f5633edcd35bfc9b9e2283947ebd9a410b1 Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 20 Oct 2025 04:25:15 +0000 https://hellorider.betteruptime.com/#bddd80f235d6efd2e060a4ed56ebfecd17a10d770468d603f6b20387216f8ec7 Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 20 Oct 2025 03:22:11 +0000 https://hellorider.betteruptime.com/#bddd80f235d6efd2e060a4ed56ebfecd17a10d770468d603f6b20387216f8ec7 Lease API Queue went down https://hellorider.betteruptime.com/ Sun, 19 Oct 2025 04:18:58 +0000 https://hellorider.betteruptime.com/#0ba860aff93103b0d6928c379a9b5a94a7a27eff493f775881f8ed74e0625435 Lease API Queue recovered https://hellorider.betteruptime.com/ Sun, 19 Oct 2025 03:22:01 +0000 https://hellorider.betteruptime.com/#0ba860aff93103b0d6928c379a9b5a94a7a27eff493f775881f8ed74e0625435 Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 18 Oct 2025 04:18:38 +0000 https://hellorider.betteruptime.com/#0e85eecd48e95a8af8978fe073f5bd218e19884dbe02415fed1bed36605f6b8d Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 18 Oct 2025 03:21:36 +0000 https://hellorider.betteruptime.com/#0e85eecd48e95a8af8978fe073f5bd218e19884dbe02415fed1bed36605f6b8d Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 17 Oct 2025 08:22:11 +0000 https://hellorider.betteruptime.com/#dd6a5cfeb3e79ec3ce949fd96782985e4c4daa33f0600aab449e034e4b5b6533 Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 16 Oct 2025 09:25:12 +0000 https://hellorider.betteruptime.com/#dd6a5cfeb3e79ec3ce949fd96782985e4c4daa33f0600aab449e034e4b5b6533 Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 16 Oct 2025 08:22:14 +0000 https://hellorider.betteruptime.com/#74813f7f086211e7d6bc89c8be57bf1054ac91e0f0c385f9826f24cf115a7aef Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 15 Oct 2025 09:06:44 +0000 https://hellorider.betteruptime.com/#74813f7f086211e7d6bc89c8be57bf1054ac91e0f0c385f9826f24cf115a7aef Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 15 Oct 2025 04:24:29 +0000 https://hellorider.betteruptime.com/#cd57e702bc85e403203014bee4e253b933766c28ca683828da54043fddad0710 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 15 Oct 2025 03:20:38 +0000 https://hellorider.betteruptime.com/#cd57e702bc85e403203014bee4e253b933766c28ca683828da54043fddad0710 Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 14 Oct 2025 13:50:28 +0000 https://hellorider.betteruptime.com/#7d7c3689a192cb305b316d9d7b8ab1edf889b511006a11cd66b09837c8f13ac0 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 14 Oct 2025 12:32:21 +0000 https://hellorider.betteruptime.com/#7d7c3689a192cb305b316d9d7b8ab1edf889b511006a11cd66b09837c8f13ac0 Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 14 Oct 2025 04:22:52 +0000 https://hellorider.betteruptime.com/#07ddc710b400e098dcc22703a2b0527151ac2c9f4991a627f3a467072afa0ad7 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 14 Oct 2025 03:19:51 +0000 https://hellorider.betteruptime.com/#07ddc710b400e098dcc22703a2b0527151ac2c9f4991a627f3a467072afa0ad7 Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 13 Oct 2025 13:46:50 +0000 https://hellorider.betteruptime.com/#d33760dbd6e7ec3372126af3020a6fa7864a6da3f9c21c589ccafc715a00b992 Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 13 Oct 2025 12:31:41 +0000 https://hellorider.betteruptime.com/#d33760dbd6e7ec3372126af3020a6fa7864a6da3f9c21c589ccafc715a00b992 Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 13 Oct 2025 04:19:24 +0000 https://hellorider.betteruptime.com/#df0d4adfa3936aa5dfedf2c97aec44b100b569ac59530c7f4453c3087e087ea4 Lease API Queue recovered https://hellorider.betteruptime.com/ Mon, 13 Oct 2025 03:19:26 +0000 https://hellorider.betteruptime.com/#df0d4adfa3936aa5dfedf2c97aec44b100b569ac59530c7f4453c3087e087ea4 Lease API Queue went down https://hellorider.betteruptime.com/ Sun, 12 Oct 2025 04:16:07 +0000 https://hellorider.betteruptime.com/#d6eb8eb6b0d207ad02b9ba19720ac0b0bf18eff462d9f7868d57da453a463323 Lease API Queue recovered https://hellorider.betteruptime.com/ Sun, 12 Oct 2025 03:21:57 +0000 https://hellorider.betteruptime.com/#d6eb8eb6b0d207ad02b9ba19720ac0b0bf18eff462d9f7868d57da453a463323 Lease API Queue went down https://hellorider.betteruptime.com/ Sat, 11 Oct 2025 04:19:29 +0000 https://hellorider.betteruptime.com/#c189daef95b246b57236e58b4827fd457adb5c7bf67b9e6026e878d2bb76f880 Lease API Queue recovered https://hellorider.betteruptime.com/ Sat, 11 Oct 2025 03:21:39 +0000 https://hellorider.betteruptime.com/#c189daef95b246b57236e58b4827fd457adb5c7bf67b9e6026e878d2bb76f880 Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 10 Oct 2025 04:22:55 +0000 https://hellorider.betteruptime.com/#8547e6580e4b4094163b270af9f554ba5b643f0e7095fe3d8a1e0feb9e20cba4 Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 10 Oct 2025 03:19:55 +0000 https://hellorider.betteruptime.com/#8547e6580e4b4094163b270af9f554ba5b643f0e7095fe3d8a1e0feb9e20cba4 Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 10:49:04 +0000 https://hellorider.betteruptime.com/#39e2492f656219c8c16624bb4b21f75a36e18a1300bd1f7192f61526b9def7fa Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:32:46 +0000 https://hellorider.betteruptime.com/#36e16b5a39af873755dd44655439209a315865ad1353bb77676f05bac0864cc8 Checkout API Queue recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:32:38 +0000 https://hellorider.betteruptime.com/#833c59c0deba3ed44d86aa0fbd94fd372b9abfc9522ac0a62c640ed947180ff6 Catalog API Queue recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:32:28 +0000 https://hellorider.betteruptime.com/#9d173cb9ec39073f49c998ec70439ad317ef993580e1d592768af6116a11eb4d Services API recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:32:17 +0000 https://hellorider.betteruptime.com/#436a554dbb9fac4c834a94e52c91c06aef0f3172394ba6603a921168e7435c5d Survey API recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:32:07 +0000 https://hellorider.betteruptime.com/#67784eebdc580639b3ae6103b46b0c42f610768805cb1ea45f5716fdc35aa672 Authentication API recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:31:58 +0000 https://hellorider.betteruptime.com/#b091e393bf6029fcfa4a433384479c9200444801f74198b596c5fa3ae28fe6b5 Upload API recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:31:26 +0000 https://hellorider.betteruptime.com/#833496dd391ff0256868dc1a858adfd67793ee3e99ec800104a194b9ce355f3c Checkout API recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:31:17 +0000 https://hellorider.betteruptime.com/#b7133b323b9ee52bd1d3563f388929992cc64a64b01c53735bc0b357fbefc8d5 Catalog API recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:30:46 +0000 https://hellorider.betteruptime.com/#8baabd413c18cafe161dbfd3d6552c96e81aff70804d6b8af44c23e8134333af Lease API recovered https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:05:53 +0000 https://hellorider.betteruptime.com/#36e16b5a39af873755dd44655439209a315865ad1353bb77676f05bac0864cc8 Checkout API Queue went down https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:05:53 +0000 https://hellorider.betteruptime.com/#833c59c0deba3ed44d86aa0fbd94fd372b9abfc9522ac0a62c640ed947180ff6 Catalog API Queue went down https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:05:29 +0000 https://hellorider.betteruptime.com/#9d173cb9ec39073f49c998ec70439ad317ef993580e1d592768af6116a11eb4d Services API went down https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:05:17 +0000 https://hellorider.betteruptime.com/#436a554dbb9fac4c834a94e52c91c06aef0f3172394ba6603a921168e7435c5d Survey API went down https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:05:08 +0000 https://hellorider.betteruptime.com/#67784eebdc580639b3ae6103b46b0c42f610768805cb1ea45f5716fdc35aa672 Authentication API went down https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:04:47 +0000 https://hellorider.betteruptime.com/#b091e393bf6029fcfa4a433384479c9200444801f74198b596c5fa3ae28fe6b5 Upload API went down https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:04:26 +0000 https://hellorider.betteruptime.com/#833496dd391ff0256868dc1a858adfd67793ee3e99ec800104a194b9ce355f3c Checkout API went down https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:04:25 +0000 https://hellorider.betteruptime.com/#b7133b323b9ee52bd1d3563f388929992cc64a64b01c53735bc0b357fbefc8d5 Catalog API went down https://hellorider.betteruptime.com/ Thu, 09 Oct 2025 00:03:46 +0000 https://hellorider.betteruptime.com/#8baabd413c18cafe161dbfd3d6552c96e81aff70804d6b8af44c23e8134333af Lease API went down https://hellorider.betteruptime.com/ Wed, 08 Oct 2025 22:11:58 +0000 https://hellorider.betteruptime.com/#39e2492f656219c8c16624bb4b21f75a36e18a1300bd1f7192f61526b9def7fa Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 08 Oct 2025 17:15:15 +0000 https://hellorider.betteruptime.com/#e5d5aa02cc85652d30582d0e01a74f09b4c7d914d366a18708b633c3f831c3b6 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 08 Oct 2025 15:44:10 +0000 https://hellorider.betteruptime.com/#e5d5aa02cc85652d30582d0e01a74f09b4c7d914d366a18708b633c3f831c3b6 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 08 Oct 2025 04:22:02 +0000 https://hellorider.betteruptime.com/#e55942e487800d19afd3471830fabb52de07af43f1a93a389da22d994ca1d650 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 08 Oct 2025 03:22:02 +0000 https://hellorider.betteruptime.com/#e55942e487800d19afd3471830fabb52de07af43f1a93a389da22d994ca1d650 Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 07 Oct 2025 21:49:02 +0000 https://hellorider.betteruptime.com/#da0731d5d280298aa7db235c4b7ca27b544d32eba28692ed0d3a1fcff9f4fab2 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 07 Oct 2025 21:40:05 +0000 https://hellorider.betteruptime.com/#da0731d5d280298aa7db235c4b7ca27b544d32eba28692ed0d3a1fcff9f4fab2 Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 07 Oct 2025 17:31:02 +0000 https://hellorider.betteruptime.com/#32710844a7258c8b9b3881f8337437c8b8122f8d6512b7ea28eaa078a22a83c0 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 07 Oct 2025 16:04:02 +0000 https://hellorider.betteruptime.com/#32710844a7258c8b9b3881f8337437c8b8122f8d6512b7ea28eaa078a22a83c0 Lease API Queue went down https://hellorider.betteruptime.com/ Tue, 07 Oct 2025 04:13:01 +0000 https://hellorider.betteruptime.com/#0800dd2bf36316be0024fce6a0a26eb0f84785ee57f901da1626c9ddb8a19daa Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 07 Oct 2025 03:21:54 +0000 https://hellorider.betteruptime.com/#0800dd2bf36316be0024fce6a0a26eb0f84785ee57f901da1626c9ddb8a19daa Lease API Queue went down https://hellorider.betteruptime.com/ Mon, 06 Oct 2025 18:21:55 +0000 https://hellorider.betteruptime.com/#e78ef123cb64e0a041eaeec49e1341a63805a50a07dd808576c0758d94c29f80 Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 03 Oct 2025 10:38:56 +0000 https://hellorider.betteruptime.com/#e78ef123cb64e0a041eaeec49e1341a63805a50a07dd808576c0758d94c29f80 Lease API Queue went down https://hellorider.betteruptime.com/ Fri, 03 Oct 2025 03:58:35 +0000 https://hellorider.betteruptime.com/#b2072203e0861cff4316564d07b1b2fa8cc3c2b50d8b421d1e7bed5cb3c0347d Lease API Queue recovered https://hellorider.betteruptime.com/ Fri, 03 Oct 2025 03:22:36 +0000 https://hellorider.betteruptime.com/#b2072203e0861cff4316564d07b1b2fa8cc3c2b50d8b421d1e7bed5cb3c0347d Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 02 Oct 2025 11:48:38 +0000 https://hellorider.betteruptime.com/#a3701ae1e6c312ddc3f74a07cff841a871c14ab43e0129aef0ca8417ff58c43d Lease API Queue recovered https://hellorider.betteruptime.com/ Thu, 02 Oct 2025 07:03:11 +0000 https://hellorider.betteruptime.com/#a3701ae1e6c312ddc3f74a07cff841a871c14ab43e0129aef0ca8417ff58c43d Lease API Queue went down https://hellorider.betteruptime.com/ Thu, 02 Oct 2025 06:42:10 +0000 https://hellorider.betteruptime.com/#2db7eef6be079f11c105567ff4c18098d2e359c6c3b644a571735e8e4477f904 Lease API Queue recovered https://hellorider.betteruptime.com/ Wed, 01 Oct 2025 08:42:19 +0000 https://hellorider.betteruptime.com/#2db7eef6be079f11c105567ff4c18098d2e359c6c3b644a571735e8e4477f904 Lease API Queue went down https://hellorider.betteruptime.com/ Wed, 01 Oct 2025 07:42:11 +0000 https://hellorider.betteruptime.com/#cc5c23194db4d13293d4532f2e4865491f0c15d47316aba04dd3aed4775d41d9 Lease API Queue recovered https://hellorider.betteruptime.com/ Tue, 30 Sep 2025 08:08:26 +0000 https://hellorider.betteruptime.com/#a5f4d3d701b94007e0901bf5fc31dea6523e64400c7bc5a66c61b7c9b676e741 Checkout API Queue recovered https://hellorider.betteruptime.com/ Tue, 23 Sep 2025 12:02:54 +0000 https://hellorider.betteruptime.com/#a5f4d3d701b94007e0901bf5fc31dea6523e64400c7bc5a66c61b7c9b676e741 Checkout API Queue went down https://hellorider.betteruptime.com/ Mon, 22 Sep 2025 08:27:34 +0000 https://hellorider.betteruptime.com/#cc5c23194db4d13293d4532f2e4865491f0c15d47316aba04dd3aed4775d41d9 Lease API Queue went down https://hellorider.betteruptime.com/incident/460694 Thu, 10 Oct 2024 08:29:00 -0000 https://hellorider.betteruptime.com/incident/460694#cf579b4fee6ddc1af29610a4d7c0053263ef8191d64f97ebbcb44c2b537fb1f7 All services were temporarily shutdown on Oct. 9th to perform an RDS (database) update. This was a planned update and was successfully completed in around 45 minutes. https://hellorider.betteruptime.com/incident/460694 Thu, 10 Oct 2024 08:29:00 -0000 https://hellorider.betteruptime.com/incident/460694#cf579b4fee6ddc1af29610a4d7c0053263ef8191d64f97ebbcb44c2b537fb1f7 All services were temporarily shutdown on Oct. 9th to perform an RDS (database) update. This was a planned update and was successfully completed in around 45 minutes. https://hellorider.betteruptime.com/incident/460694 Thu, 10 Oct 2024 08:29:00 -0000 https://hellorider.betteruptime.com/incident/460694#cf579b4fee6ddc1af29610a4d7c0053263ef8191d64f97ebbcb44c2b537fb1f7 All services were temporarily shutdown on Oct. 9th to perform an RDS (database) update. This was a planned update and was successfully completed in around 45 minutes. https://hellorider.betteruptime.com/incident/460694 Thu, 10 Oct 2024 08:29:00 -0000 https://hellorider.betteruptime.com/incident/460694#cf579b4fee6ddc1af29610a4d7c0053263ef8191d64f97ebbcb44c2b537fb1f7 All services were temporarily shutdown on Oct. 9th to perform an RDS (database) update. This was a planned update and was successfully completed in around 45 minutes. https://hellorider.betteruptime.com/incident/460694 Thu, 10 Oct 2024 08:29:00 -0000 https://hellorider.betteruptime.com/incident/460694#cf579b4fee6ddc1af29610a4d7c0053263ef8191d64f97ebbcb44c2b537fb1f7 All services were temporarily shutdown on Oct. 9th to perform an RDS (database) update. This was a planned update and was successfully completed in around 45 minutes. https://hellorider.betteruptime.com/incident/460694 Thu, 10 Oct 2024 08:29:00 -0000 https://hellorider.betteruptime.com/incident/460694#cf579b4fee6ddc1af29610a4d7c0053263ef8191d64f97ebbcb44c2b537fb1f7 All services were temporarily shutdown on Oct. 9th to perform an RDS (database) update. This was a planned update and was successfully completed in around 45 minutes. https://hellorider.betteruptime.com/incident/460694 Thu, 10 Oct 2024 08:29:00 -0000 https://hellorider.betteruptime.com/incident/460694#cf579b4fee6ddc1af29610a4d7c0053263ef8191d64f97ebbcb44c2b537fb1f7 All services were temporarily shutdown on Oct. 9th to perform an RDS (database) update. This was a planned update and was successfully completed in around 45 minutes. https://hellorider.betteruptime.com/incident/129907 Wed, 26 Oct 2022 13:30:00 -0000 https://hellorider.betteruptime.com/incident/129907#da6118380aea036b4345c66bb507583f9e12b827540086cef94b7730933d7f55 We have fixed the export issue which affected a single export task to AFAS.